Sales Operations Manager responsible for creating, sustaining, evaluating, and optimizing retail-focused sales and sales management tools, processes, and resources. Key responsibilities include establishing partnerships with sales employees, collaborating with Sales Leadership, and managing projects to increase conversion, shorten ramp, and improve customer experience.
Requirements
- 5 years of retail sales experience or related insurance industry experience
- Demonstrated project management competence or ≥ 2 years in a project management role
- Proficiency in Microsoft Office Suite professional products
- Strong communication (written and spoken English) and change management skills; able to influence without authority
- Exceptional organizational and time management skills
- Comfortable conducting over the phone and/or field observations and translating findings into SOPs and training
Benefits
- Generous PTO plans
- Sick pay
- Health benefits
- Annual bonus based on employment standing
- Work from home and hybrid model employment
- Confie Enablement Fund/Scholarship Program
- I-Care Recognition Program
- Corporate Social Responsibility Program
- Diversity, Equity and Inclusion Initiatives
- Confie Hub and Discount Programs (Gym Membership)