Customer Service Officer
ConforamaMoka VCA, West, Plaines Wilhems, Mauritius
Posted December 27, 2024
Full Time
About the Company
Conforama is a leading European retailer of home furnishings, offering a comprehensive range of furniture, décor, household appliances, and entertainment electronics under one roof. The company operates a network of 266 stores across France, Spain, Portugal, Italy, Switzerland, Croatia, Luxembourg, and Turkey, emphasizing a combination of low pricing and local accessibility. Conforama’s distinct value proposition lies in its multi‑specialist model, which provides customers with a one‑stop shopping experience that blends quality, variety, and affordability. As part of the global Steinhoff International group, Conforama leverages international expertise while maintaining a strong focus on customer‑centric service and market presence across Europe.
Job Description
Maintain high customer satisfaction in partnership with service technicians to deliver premium after-sales service to customers.
Requirements
- Passionate about delivering top class customer service
- HSC
- Practical experience in a front line customer service role handling
- Strong communication, listening and relationship building and problem solving skills
- Capable of working in stressful situations and in a team
- IT literate and proficient with MS Office applications
Benefits
- Health and Pension schemes
- 24hr Personal Accident Cover
- Staff Discount
