Device Support & Configuration Associate
Connect Us CorpUpper Merion Township, Pennsylvania, United States
Posted August 28, 2025
Full Time
About the Company
Connect Us Corp is a technology-driven mobility solutions provider that offers end-to-end managed mobility services, including hardware provisioning, software, logistics, and lifecycle support, while also optimizing supply chain and warehouse shipping operations. They focus on delivering scalable, data‑driven procurement systems and high‑performance sales teams for enterprise mobility solutions.
Job Description
This full-time on-site role for a Device Support & Configuration Associate involves configuring, troubleshooting, and providing technical support to mobile devices like smartphones, tablets, and laptops in a warehouse setting. The ideal candidate is a tech-savvy individual with strong problem-solving and communication skills, eager to contribute to a collaborative and innovative work environment.
Requirements
- Configure and set up mobile devices in a warehouse environment
- Provide expert technical support to resolve mobile device issues
- Diagnose and troubleshoot technical problems with patience and precision
- Maintain deep product knowledge and stay current on industry updates
- Document all customer interactions
- Create clear guides and FAQs
- Collaborate with team members
- Monday – Friday, 8 AM – 5 PM, on-site in King of Prussia, PA
- Bachelor’s degree in IT, Computer Science, or related field (preferred)
Benefits
- Competitive salary
- Comprehensive benefits package
- Career growth opportunities
- Vibrant, collaborative workplace
- Fun team events
- Culture that values innovation and teamwork
