IT Technical Support
BergelectricCarlsbad, California, United States
Posted January 29, 2026
52000 - 56000 USD
Full Time
About the Company
Bergelectric is a Federal government contractor and subject to the requirements of the Office of Federal Contract Compliance Programs (OFCCP).
Job Description
The IT Support Technician will be responsible for providing outstanding service to all Bergelectric End-users, providing technical support, user training, and incident management.
Requirements
- Provide Technical Support and assistance to end-users
- Communicate effectively with end-users via ticketing system and email
- Support Windows 10 based environment
- Troubleshoot technical issues in an efficient manner
- Deploy, troubleshoot, and manage multi-function printers
- Deploy, troubleshoot, and manage mobile devices
- Experience administrating Office 365 solutions, Windows 10, VPN solutions, and enterprise networks
- Ability to adapt to fast paced environment
Benefits
- Medical
- Dental
- Vision
- 401k retirement plan with employer matching
