L2 Support Tech Deskside Support
Conscientia CorpWest Virginia, United States
Posted September 15, 2017
Contract
About the Company
Conscientia Corporation is a management consulting and IT services firm aiding clients with revenue growth, operational improvements, and technology innovation.
Job Description
The Level 2 Technical Support technician is responsible for installation and troubleshooting of desktops and laptops, coordinating with the user community, and maintaining a standard image on user laptops and desktops. Requires strong troubleshooting capabilities and good communication skills.
Requirements
- Strong knowledge of Microsoft Office applications (Excel, Word) and Windows 2010 / 2013 Professional.
- Knowledge of TCP/IP, DNS, WINS, DHCP, and Microsoft SCCM.
- Basic understanding of Active Directory and Microsoft's Application Compatibility Toolkit.
