Customer Success Manager - EMEA (Remote)

We are looking for a Customer Success Manager to join our rapidly growing team in Eastern Europe. As a Customer Success Manager, you will be responsible for ensuring customers get live with our product and are thrilled with the results. You will also be working with enterprise organizations to understand their needs and prioritize their success.

Requirements

• A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consulting
• Excellent communication and interpersonal skills
• Know what an API is and have interacted with them before
• Excellent ability to quickly understand the different roles in an organization, focus on the ones most important to a task, and craft clear narrative to get people behind your ideas
• Ability to convince and motivate those around you to do what you know is right
• Enjoy interacting with customers and solving new problems daily
• Ability and desire to learn quickly, think outside the box, and come up with solutions to problems
• Multilingual (strong advantage)

Benefits

• Competitive compensation package including stock options
• Fully remote team - choose where you live
• Work from home stipend
• Apple laptops provided for new employees
• Training and development budget for every employee, refreshed each year
• Parental leave for qualified employees