Customer Service and Sales Representative
CONSULTIVE STRATEGY GROUP LLCMedford, Massachusetts, United States
Posted January 9, 2026
Full Time
About the Company
Consultive Strategy Group is a sales consulting firm that specializes in customer acquisition across retail, event, and face‑to‑face channels. They provide a full suite of services—including brand expansion, marketing, and customer service—to help clients grow revenue while building lasting relationships. Their "Selling a Solution" philosophy emphasizes delivering real value rather than just transactions, and they support this with a people‑centered culture that prioritizes integrity, continuous learning, and leadership development. By investing in tailored training and mentorship, the firm empowers its team to drive client success and foster long‑term growth.
Job Description
CSG is a leading sales and marketing agency seeking a dynamic Customer Service and Sales Representative to deliver an outstanding retail sales experience and provide expert guidance. This role involves understanding customer needs, answering questions, and collaborating with the team to achieve sales goals. The ideal candidate will be a friendly, proactive representative dedicated to customer loyalty and product knowledge.
Requirements
- Understand and promote products
- Provide accurate information about product features, pricing, and availability
- Address customer inquiries and complaints
- Collaborate with team members on sales goals
- Stay updated on product knowledge and industry trends
- Strong organizational skills and attention to detail
Benefits
- Health benefits
- 401k
- Training and development opportunities
- Career advancement opportunities