Customer Service and Sales Representative
CONSULTIVE STRATEGY GROUP LLCWorcester, Massachusetts, United States
Posted January 9, 2026
Full Time
About the Company
Consultive Strategy Group is a sales consulting firm that specializes in customer acquisition across retail, event, and face‑to‑face channels. They provide a full suite of services—including brand expansion, marketing, and customer service—to help clients grow revenue while building lasting relationships. Their "Selling a Solution" philosophy emphasizes delivering real value rather than just transactions, and they support this with a people‑centered culture that prioritizes integrity, continuous learning, and leadership development. By investing in tailored training and mentorship, the firm empowers its team to drive client success and foster long‑term growth.
Job Description
CSG is seeking a dynamic Customer Service and Sales Representative to serve as the face of the company, delivering excellent retail sales and customer experience. This role involves understanding customer needs, providing product information, and resolving inquiries. It’s a key position within a growing agency focused on acquiring and retaining customers.
Requirements
- Understand and promote products to meet customer needs
- Provide accurate product information and advice
- Address customer concerns and complaints
- Collaborate with team members
- Stay updated on industry trends
- Excellent interpersonal and communication skills
- Strong organizational skills
- Ability to work in a team and independently
- Strong attention to detail
Benefits
- Health benefits
- 401k
- Company parties
- Free uniforms
- Training & development
- Career advancement opportunities