Collector
Consumers Credit UnionKalamazoo, Michigan, United States
Posted March 11, 2026
Full Time
About the Company
Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a full-service financial institution specializing in digital banking, mortgages, and business lending. With over $2.2 billion in assets and serving more than 134,000 members across multiple locations, the credit union offers a wide range of services including checking, savings, credit cards, and investment options through its CO-OP Network ATMs. Consumers Credit Union is federally insured by NCUA and is committed to providing exceptional member service.
Job Description
Consumers Credit Union is looking for a passionate Collector to join their team to manage consumer lending and mortgage portfolio, acting on delinquent accounts, collecting payments, and providing member service.
Requirements
- Knowledge of all aspects of collections
- Good analytical judgment and creative problem solving capabilities
- Excellent written and verbal communication skills
- Strong listening and empathy skills
- Attention to detail
- Knowledge of current technology
Benefits
- Outstanding health, dental, and vision plans
- 401(k) plan with 100% match
- Paid time off
- Paid gym memberships
- In-house training
- Wellness programs
- Life coaches
- Tuition reimbursement
