Bilingual Customer Service Representative
Contact Government Services, LLCAlbuquerque, New Mexico, United States
Posted April 16, 2026
40000 - 45000 USD
Full Time
About the Company
CGS is a company that simplifies and enhances government bureaucracy through the optimization of human, technical, and financial resources.
Job Description
Bilingual Customer Service Representative to support customer support initiative for a large Federal agency, requiring bilingualism in English and Spanish, and a minimum of 2 years of customer service experience.
Requirements
- Reply to calls and emails from the public
- Use a knowledge base and follow SOP to answer customer requests
- Document communications in a database
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
