Customer Service Representative
Contact Government Services, LLCUnited States
Posted March 9, 2026
30000 - 32000 USD
Full Time
About the Company
CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
Job Description
CGS is seeking a Customer Service Representative to support a wide-ranging customer support initiative for a large Federal agency. The representative will reply to calls and emails from the public, use a knowledge base and follow standard operating procedures to answer customer requests, and document communications in our database.
Requirements
- Fully fluent in English and/or Spanish (both written and verbal)
- High School diploma or General Educational Development (GED) certificate
- Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays