Customer Service Representative
Contact Government Services, LLCAlbuquerque, New Mexico, United States
Posted March 9, 2026
30000 - 32000 USD
Full Time
About the Company
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology.
Job Description
Customer Service Representative job at CGS, providing customer support to a Federal agency. Opportunity for professional growth and development.
Requirements
- Reply to calls and emails from the public.
- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
- Document your communications in our database.
- Fully fluent in English and/or Spanish (both written and verbal)
- High School diploma or General Educational Development (GED) certificate
- Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays