Program Manager/Training Lead
Contact Government Services, LLCCity of Albany, New York, United States • New York, New York, United States
Posted March 10, 2026
180000 - 200000 USD
Full Time
About the Company
We value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
Job Description
We are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client. The candidate will design, develop, and deliver substantive and role-based training, and provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes.
Requirements
- Ability to design and develop comprehensive training approach, curriculum, and materials
- Minimum of 5 years' experience developing training for clients
- Strong leadership skills to manage and guide the training team
- Ability to manage multiple concurrent training workstreams
- Bachelor's degree in a relevant field required
- Minimum of 7 years' experience managing training and communications teams and schedules
- Experience with Salesforce preferred
- Must have experience using Adobe Captivate for training development
- Ability to obtain a Public Trust clearance
- Must be a United States citizen
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account
- Paid Time Off and Observance of State/Federal Holidays