Senior Veritas eDiscovery Platform (eDP) Engineer (Top Secret Clearance Required)

CGS is seeking a dedicated Senior Veritas eDiscovery Platform (eDP) Engineer to join a fast-paced team to assist with legal accounts. The Senior Veritas eDiscovery Platform is hosted on physical and virtualized Windows Servers and requires a wide range of support tasks.

Requirements

• Adjust to changing priorities and work well under pressure
• Provide support along with OGC to other FBI Divisions, such as CTD
• Host the Senior Veritas eDiscovery Platform on physical and virtualized Windows Servers
• Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
• Record configurations change requests through the established change control board
• Process storage requests, migrations, and decommission tasks
• Monitor failed system components and coordinate logistics, vendor support, and site support as needed
• Respond to monitoring alerts and warnings with prompt corrective actions and escalations
• Complete all scheduled maintenance in accordance with established policies and procedures
• Prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance
• Manage technology in remote environments
• Review and process tickets related to supported system according to the established service level agreements tracked within the service manager database
• Provide initial response, Level 1 and Level 2 escalation for outages
• Schedule maintenance actions in a timely manner
• Create Power Shell and VBS scripts as needed to automate routine maintenance tasks
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
• Review system and application logs to verify completion of scheduled jobs such as backups
• Apply OS patches and upgrades on a regular basis
• Upgrade administrative tools and utilities
• Upgrade end user applications
• Configure/add new services as necessary
• Facilitate the migration of the system implementation into cloud infrastructures
• Research and recommend innovative, and where possible automated approaches for system administration tasks
• Prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays