CGS is seeking a Senior Veritas eDiscovery Platform (eDP) Engineer to join a fast-paced and hard-working team to assist with any legal accounts. The ideal candidate will have the ability to adjust to changing priorities and work well under pressure.
Requirements
- Ability to adjust to changing priorities
- Ability to work well under pressure
- Participate in teleconferences or technical meetings to review, educate, and support program objectives
- Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
- Record configurations change requests through the established change control board
- Process storage requests, migrations and decommission tasks
- Monitor failed system components and coordinate logistics, vendor support, and site support as needed
- Respond to monitoring alerts and warnings with prompt corrective actions and escalations
- Complete all scheduled maintenance in accordance with established policies and procedures
- Prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance
- Manage technology in remote environments
- Review and process tickets related to supported system according to the established service level agreements tracked within the service manager database
- Provide initial response, Level 1 and Level 2 escalation for outages
- Schedule maintenance actions in a timely manner
- Create Power Shell and VBS scripts as needed to automate routine maintenance tasks
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
- Review system and application logs to verify completion of scheduled jobs such as backups
- Apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications
- Configure / add new services as necessary
- Facilitate the migration of the system implementation into cloud infrastructures
- Research and recommend innovative, and where possible automated approaches for system administration tasks
- Prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
