Patient Support Specialist - Dutch Speaker
ConvatecUtrecht, Utrecht, Netherlands
Posted January 23, 2026
Full Time
About the Company
At Convatec, #ForeverCaring is our promise to patients & healthcare providers, as we deliver pioneering trusted medical solutions to improve the lives we touch. #ForeverConvatec
Job Description
We are looking for a Patient Support Specialist - Ostomy Care Benelux for our Customer Service department. In this role, you will be the trusted point of contact for stoma patients and help them with expert advice, empathy, and practical solutions, so they can live their lives as carefree as possible.
Requirements
- Be the first point of contact for stoma patients in the Benelux
- Identify the customer's request and provide personal and relevant product advice
- Guide patients with empathy, expertise, and trust
- Work closely with Sales, nurses, and other internal departments
- Carefully record customer contacts in the CRM system
- Contribute to the achievement of team goals within Customer Service
Benefits
- Excellent salary, matching your experience and background
- 32–40 hours per week, with room for hybrid working
- Comprehensive induction program and product training in ostomy care
- A dedicated, professional, and warm Sales & Customer Service team
- Abundant room for personal development within an international organization
