Patient Care Coordinator- Temp to Permanent
COPE Health SolutionsNew York, New York, United States • Los Angeles, California, United States
Posted October 8, 2025
36000 - 50000 USD year
Full Time
About the Company
COPE Health Solutions is a leading healthcare corporation based in Los Angeles and New York, offering consulting, clinical integration, managed care, and other services to hospitals, clinics, and health organizations. With expertise in operational excellence, COPE assesses and addresses healthcare delivery and access challenges, partnering with clients to design sustainable solutions that overcome barriers to change. The company's team of experts combines consulting, research, and operational skills to deliver innovative programs and improve the health workforce.
Job Description
The Patient Care Coordinator provides telephonic member outreach to members enrolled in a COPE Health Solutions client health plan’s Medicare Advantage (MA) plan. This role focuses on building relationships with members and providers, identifying barriers to care, and promoting member health. The position involves comprehensive onboarding and training, tracking progress, and communicating with various departments.
Requirements
- High school graduate or equivalent
- Associate's Degree in Business Administration or related field (preferred)
- Fluency in English and Spanish
- Experience working in a multi-cultural setting
- Understanding of the community served and its connectedness
- Strong communication skills
- Experience in large-scale outreach and recruitment
- Willingness to learn new things
- Ability to work efficiently
- Strong customer service skills
- Detail-oriented and able to work independently
- Flexible with work hours
Benefits
- Comprehensive insurance plans
- Wellness stipend
- Paid parental leave
