Patient Care Coordinator

The Patient Care Coordinator at VITAS Healthcare is a member of the interdisciplinary team responsible for processing calls, providing information, and assisting patients with general inquiries. They manage communication with various stakeholders, handle customer service issues, and ensure compliance with Telecare standards. The role emphasizes efficient operations and a focus on patient support.

Requirements

• Two or more years of related experience in medical terminology or a call center environment.
• Ability to work in a fast-paced environment and exercise significant judgment.
• Strong communication skills both verbally and in writing.
• Working knowledge of computers, internet access, and software packages.
• Organizational skills and ability to manage multiple responsibilities.
• Bilingual in English/Spanish (a plus).

Benefits

• Competitive compensation
• Health, dental, vision, life and disability insurance
• Pre-tax healthcare and dependent care flexible spending accounts
• Life insurance
• 401(k) plan
• Cancer and/or critical illness benefit
• Tuition Reimbursement
• Paid Time Off
• Employee Assistance Program
• Legal Insurance
• Roadside Assistance
• Affinity Program