Patient Care Navigator - Los Angeles - M

The Patient Care Navigator provides telephonic and field-based case management services to clients enrolled in the CALAIM Enhanced Care Management and Community Support Program. This person is the main point of contact for clients, building strong relationships with them to stay engaged in medical care and adhere to their medications.

Requirements

• High school degree
• Strong understanding of cultural competency with the target population
• Bilingual (English/Spanish) preferred
• Computer literacy desirable
• Commitment to the mission of care coordination
• Passionate, trustworthy, and empathetic when working with clients
• Ability to build relationships with different types of people
• Good communication and interpersonal skills
• Organized with confidential client material and appointment tracking
• Flexible and adaptable in response to changing client and health care providers’ needs

Benefits

• Comprehensive, affordable insurance plans for team members and their families
• Yearly stipend for wellness-related activities
• Paid parental leave program