Patient Care Navigator - Merced

The Patient Care Navigator provides telephonic and field-based case management services to clients enrolled in the CALAIM Enhanced Care Management and Community Support Program. The role builds strong relationships with clients to stay engaged in medical care and adhere to their medications.

Requirements

• Minimum high school degree, some college education preferred
• Strong understanding of cultural competency with the target population
• Bilingual (English/Spanish) preferred
• Computer literacy desirable
• Commitment to the mission of care coordination
• Passionate, trustworthy, and empathetic when working with clients
• Ability to build relationships with different types of people, including clients, organization members, and health care providers
• Good communication and interpersonal skills and ability to speak concisely to clients and Care Team members
• Organized with confidential client material and appointment tracking
• Flexible and adaptable in response to changing client and health care providers' needs

Benefits

• Comprehensive, affordable insurance plans for team and their families
• Yearly stipend for wellness-related activities
• Paid parental leave program