Senior Microsoft 365 Engineer
Core BTSUnited States
Posted May 27, 2026
75000 - 95000 USD
Full Time
About the Company
Core BTS, an NRI Group Company, is a full-service digital transformation consultancy headquartered in Indianapolis. They specialize in leveraging cutting-edge technologies such as AI, security, cloud, and managed services to simplify complex environments and accelerate business outcomes for clients of all sizes across various industries. Core BTS stands out through its practical approach, proprietary tools that streamline processes, agile methodology, and comprehensive support throughout the digital transformation journey.
Job Description
The Senior Microsoft 365 Engineer is responsible for responding to level two issues that arise and escalations from the Network Operations Center or service desk, with a focus on M365 Security. Proactively work with senior members to provide exceptional support for managed client portfolio.
Requirements
- React and resolve cases submitted or automatically alerted by monitoring tools
- Troubleshoot advanced issues and provide solution options and recommendations
- Conduct proactive performance assessments of clients' M365 environments, identifying opportunities for optimization and improvement
Benefits
- Health, Vision, and Dental Insurance
- Life Insurance
- Health/Dependent Care Flexible Spending
- 401(k) Plan
- Short-Term and Long-Term Disability Coverage
- Generous Vacation and Flex Time Off Programs
- Company Paid Holidays
- Training and Development Opportunities
