Customer Service Coordinator / Project Manager Assistant
CoreLogic Restoration SolutionsGreenville, North Carolina, United States
Posted July 20, 2017
Full Time
About the Company
CoreLogic Restoration Solutions offers a comprehensive suite of technology solutions tailored for restoration professionals and insurance carriers. Their key products include DASH for project management, MICA Mobility for water mitigation, ProAssist for customer communication, LuxorCRM for relationship building, QAAssist for estimate accuracy, SettleAssist for streamlined settlements, and FieldAssist for field-desk collaboration. These tools empower businesses to operate efficiently, ensure compliance, and improve customer satisfaction.
Job Description
C3's role is to be the conduit and coordinator of the insurance claim, coordinating all aspects of the job with various parties involved. They help coordinate mitigation, remediation and repairs efficiently, and communicate with clients all pertinent details of the job.
Requirements
- Over 4 years of Customer Service / Client Care experience
- Over 2 years Project Management / Scheduling / Dispatching / Tracking
- General understanding of remodeling, construction / restoration principles
- Excellent computer skills
- Systematic and capable of organizing multiple jobs / activities at a time
- Analytical and able to problem solve in a timely manner under intense circumstances
- Clean Background check
- Able to successfully pass periodic drug testing