Account Manager , EMEA

CorePlan is a tech startup in Perth, Australia, shaking up the mining industry with a digital SaaS drilling management platform. We're seeking a Customer Success Manager to own the post-implementation success of our customers.

Requirements

• Minimum 3 years’ experience in Customer Success, project management or consulting, ideally in SaaS.
• Bachelor’s degree in Business, Computer Science, Engineering or similar (preferred)
• Experience working with complex software products.
• Strong project management skills and comfort juggling multiple customers.
• Excellent communication and stakeholder management skills.
• A problem-solving mindset and curiosity about how customers work.
• Confidence using CRM and project management tools.
• Mining industry experience would be a plus

Benefits

• High-impact role in a product-led, fast-growing company expanding internationally.
• Close partnership with customers who deeply care about what we build.
• Supportive, outcome-driven team with plenty of autonomy.