Billing Supervisor

CORPAY TAC is looking to hire a Billing Supervisor to reconcile accounts, process invoices, and provide customer service. The role requires advanced analytical and reconciliation skills, with a focus on delivering excellent customer service in a high-pressure environment. The Billing Supervisor reports directly to the Senior Director Billing and collaborates with other teams and departments.

Requirements

• Completing tasks accurately and promptly for hotel invoicing, credit card reconciliations, and client invoicing
• Maintaining necessary electronic records and files
• Auditing invoices from vendors against database reservations from clients to ensure contractual accuracy
• Communicating with clients, resolving conflicts, and ensuring compliance with client deliverables and revenue
• Communicating and resolving any discrepancies between the reservation and invoice
• Collaborating closely with all teams needed, both internally and externally to provide solutions for potential issues and/or opportunities
• Monitoring and managing accounts in accordance with all key metrics
• Assisting Supervisor in tracking employee productivity and coaching of individual team members based on established KPIs
• Training, motivating, developing, and coaching a team; developing and maintaining product efficiently and effective reporting
• Identifying risks related to the vendor and client invoicing process
• Internal reporting, client reporting and ensuring pre-determined deadlines are met
• Maintaining effective communication with team members, including regular meetings

Benefits

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations