Relationship Manager 1

We are looking for a Relationship Manager I to manage a portfolio of assigned accounts, maintain and grow existing client relationships, and increase profitability through renewals, cross-selling, and strategic account planning.

Requirements

• Establishing and maintaining strong relationships with key stakeholders
• Demonstrating product, technical, and industry expertise
• Coordinating superior customer service delivery
• Liaising with internal teams to communicate client needs
• Developing and monitoring client financial performance
• Leading Quarterly Business Reviews
• Providing feedback to leadership on market trends and client needs
• Maintaining a strong understanding of FinTech, payment processing, and client industry dynamics
• Growing existing programs by identifying efficiencies and expansion opportunities
• Creating and maintaining a collaborative network of internal and external stakeholders

Benefits

• Medical, Dental & Vision benefits
• 401k plan
• Virtual fitness classes
• PTO offerings
• Employee discounts
• Philanthropic support
• Fun culture with company-wide contests and prizes