We are looking for a Relationship Manager I to manage a portfolio of assigned accounts, maintain and grow existing client relationships, and increase profitability through renewals, cross-selling, and strategic account planning.
Requirements
- Establishing and maintaining strong relationships with key stakeholders
- Demonstrating product, technical, and industry expertise
- Coordinating superior customer service delivery
- Liaising with internal teams to communicate client needs
- Developing and monitoring client financial performance
- Leading Quarterly Business Reviews
- Providing feedback to leadership on market trends and client needs
- Maintaining a strong understanding of FinTech, payment processing, and client industry dynamics
- Growing existing programs by identifying efficiencies and expansion opportunities
- Creating and maintaining a collaborative network of internal and external stakeholders
Benefits
- Medical, Dental & Vision benefits
- 401k plan
- Virtual fitness classes
- PTO offerings
- Employee discounts
- Philanthropic support
- Fun culture with company-wide contests and prizes