The Branch Manager is responsible for the overall satisfaction of the customer experience, operational and technical functions, and ensuring compliance with company best practice standards.
Requirements
- Responsible for overall operational performance of assigned office(s)/locations
- Ultimate responsibility for Branch performance
- Ensures highest level of customer service is delivered to all clients
- Sets branch objectives, establish policy and procedures to assure compliance to best practices, state regulations and client service requirements
- Monitors and improves efficiency of office operations
- Assists with sales calls and service expansion on potential and existing customer(s)
- Evaluates and recommends continuing professional education of office personnel
- Manages staffing levels and recommends any possible changes to staffing
- Ensures adherence to company policies
- Leads by example – provides support, guidance, leadership and motivation to promote maximum performance and protects operations by keeping sensitive information confidential
- Functions as an exemplary local corporate neighbor/partner
- Must be able to travel overnight to attend meetings
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- Vision
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid Time Off