Customer Service Representative I - Workers' Compensation Call Center
CorVelNorristown, Pennsylvania, United States
Posted February 13, 2026
27880 - 42960 USD
Full Time
About the Company
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.
Job Description
Customer Service Representative plays a vital role in supporting the Workers’ Compensation department by managing inbound and outbound calls and providing exceptional service to claimants and internal teams. This entry-level position is ideal for individuals looking to start a career in insurance, claims management, or customer service within a professional environment.
Requirements
- Answer and return inbound and outbound phone calls promptly and professionally
- Review claim history in the system and provide accurate information to callers
- Collaborate with claim adjusters to clarify details and resolve inquiries
- Document interactions and maintain accurate records in the system
- Ensure punctual and consistent attendance
- Perform additional duties as assigned to support department operations
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- Vision
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- paid time off
