COTE is looking for a dynamic Sommelier to join their team. As a Sommelier, you will be responsible for providing exceptional service to customers, recommending wines, and overseeing the serving and storage of wine. You will also be expected to maintain a strong knowledge of wine and spirits, as well as have excellent interpersonal skills.
Requirements
- Provides exceptional service to every customer.
- Recommends wines to customers based on price, personal taste, and food selection.
- Oversees the serving and storage of wine and trains service team members on the wine selection.
- Ensures wines are served in the correct glassware and at the proper temperature.
- Demonstrates a friendly personality, strong knowledge of wine and spirits, and great interpersonal skills.
- Possesses a strong understanding of regional wine laws, appellations, grape varieties, harvest times, elevation, climate, soil, and fermentation processes.
- Has full knowledge of COTE wine and food menu items, enabling effective salesmanship that enhances both the business and customer experience.
- Accurately takes and enters orders and communicates flow with servers, bartenders, and management.
- Effectively uses point of sale systems and other restaurant technology to account for all sales.
- Grills steak cuts to specification with elegance and finesse.
- Handles customer complaints or issues with a positive attitude, notifying management whenever necessary.
- Adheres to high standards of cleanliness, pre-bussing tables when possible.
- Maintains all service tools including decanters, wine keys, and more.
- Reports to each scheduled shift on time, in uniform, and ready to work.
- Assists other stations or areas of the restaurant when requested by management.
- Responsible for training new employees as assigned.
- Inspects all incoming orders and invoices for accuracy.
- Ensures no product is damaged or shipped incorrectly.
- Stocks and organizes all wine inventory.
- Updates wine list under the supervision of the Wine Manager.
- Assists with inventory, cellar maintenance, and other organizational and administrative tasks as directed by the Wine Manager.
Benefits
- Structured, generous compensation for all positions
- Comprehensive Medical, Dental, and Vision benefits
- Flexible Spending Account/Health Savings Account
- Commuter Benefits
- Referral Bonus Program
- Career Advancement Opportunities
- Employee Recognition Awards
- Paid Time Off
