Implementation Consultant

Implementation Consultant is a post-sales position that focuses on individual clients and implementing Edifecs solutions purchased by that client. The role involves client coordination and communication as well as a high technical understanding of Edifecs solutions as well as the transactions that flow through this position.

Requirements

• Coordinate and communicate with the client post-sale to develop an implementation plan
• Install, upgrade and configure Edifecs products at client site
• Provide post-implementation support during the transition from implementation to maintenance
• Provide software and client specific training, and develop training documentation
• Mentor and train internal teams upon Edifecs products and customer custom components
• Work with customer as a SME upon purchased Edifecs products and solutions
• Must be comfortable delivering technical training at customer sites as part of the customer's software release and deployment cycle