COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. We are seeking a Field Technician to install, troubleshoot, and repair equipment or systems at customer locations.
Requirements
- Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer's preferences
- Configure file, print, and remote access services
- Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
- Backup Maintenance
- Experience required with Windows desktop operating systems
- Understanding of TCP/IP and troubleshooting Internet connectivity
- Experience with routers and firewalls
- Experience with Terminal Services
- Understanding of relationship between switches, patch panels and connecting nodes to a network
- Understanding of DNS services
- Working Knowledge of Non-Cisco Firewall Technologies - SonicWALL, Linksys, NetGear
- Working Knowledge of Wireless Technologies
- Net+ and Sec+ are required within the first 180 days of hire
Benefits
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Unlimited Approved PTO after one year (2 weeks your first year)
- 10 Holidays including your Birthday and a Floating Holiday!
- Gym reimbursement
- Amazon Prime reimbursement
- 40 Hours for Volunteer Time
- Paid Maternity and Paternity leave
- Paid certifications
- Learning and development programs