Member Solutions Consumer Collections Specialist
CoVantage Credit Union		Wisconsin, United States • Illinois, United States • Wausau, Wisconsin, United States • Wisconsin, United States
Posted March 13, 2026
Full Time
About the Company
CoVantage Credit Union, founded in 1953, is a member‑owned financial institution serving over 180,000 members across 24 locations in Wisconsin and Upper Michigan. With a philosophy of "people‑not‑profit," it offers a full range of banking and credit services while maintaining strong financial stability and a 4% or greater annual bonus structure tied to both company and individual performance. The organization distinguishes itself through a culture that prioritizes employee growth, community engagement, and financial literacy education, supported by generous benefits such as a 200% 401(k) match and paid volunteer time. CoVantage’s commitment to serving all members regardless of wealth, combined with its focus on employee development and community impact, positions it as a leading credit union in the region.
Job Description
We are looking for a full-time Consumer Collections Specialist to provide exceptional support to members facing financial challenges.
Requirements
- Minimum of one year experience in financial, lending, or customer service roles
- Have a naturally positive attitude and the ability to listen through a situation
- Have excellent communication skills with the ability to persuade or influence people
Benefits
- 401k employer match of up to 200%
- bonus of annual salary up to 4%
- generous employer HSA contribution
- paid time off for community service