IT Systems Engineer

Covera Health is seeking an IT Systems Engineer to help scale and support the technology that powers their growing organization. The ideal candidate will be highly organized, technically curious, and comfortable operating independently in a fast-moving environment. Responsibilities include owning day-to-day IT support requests, improving endpoint management, supporting the Medmo migration, managing IT-supported tools, and automating repetitive IT workflows.

Requirements

• 3–5+ years of experience in IT support, systems administration, or a similar hands-on technical support role with the ability to operate independently
• Strong Mac and Windows troubleshooting experience, including laptops, operating systems, software support, access management, and user-facing technical issues
• Experience managing user lifecycle workflows, including onboarding, offboarding, provisioning, deprovisioning, and account management
• Hands-on administration experience supporting platforms such as Google Workspace, Slack, Atlassian tools, Zoom, Adobe, 1Password, and related SaaS applications
• Experience managing identity and access systems, including SSO, MFA, Google Identity, Azure/Entra federation, and least-privilege access controls
• Experience supporting endpoint management, MDM platforms, device compliance, patching, inventory management, and endpoint security tooling
• Working knowledge of networking fundamentals, including VPNs, DNS, remote access, connectivity troubleshooting, and on-premise networking support
• Familiarity supporting security and compliance practices in HIPAA- and SOC 2-aligned environments
• Experience automating repetitive IT workflows using Bash, PowerShell, Python, Zapier, or similar scripting and automation tools
• Strong communication skills with the ability to support both technical and non-technical users professionally and effectively

Benefits

• Comprehensive medical plans
• Vision & Dental
• Flexible Time Off
• Generous company wide holidays
• 401(k) Retirement Plan
• Annual Professional Development Stipend
• Annual Wellness stipend