Call Center Customer Service Representative (Technical Support) 157321
Cox CommunicationsPhoenix, Arizona, United States
Posted August 5, 2015
Full Time
About the Company
Cox Communications is a leading provider of cable and broadband services, with a focus on customer satisfaction and community involvement.
Job Description
Cox Communications is seeking a Technical Support Representative to join our team in Phoenix, AZ. As a Technical Support Representative, you will be responsible for providing top-notch customer service, troubleshooting technical issues, and educating residential Cox customers about our products and services. You will have the opportunity to work in a fast-paced call center environment and make a real impact on our customers' lives.
Requirements
- High school graduate or GED or equivalent work experience
- 6 months work experience providing service directly to customers
- 6 months experience using a computer in a work or non-work setting
- Eligibility to work in the United States
Benefits
- Competitive wages
- FREE Internet and other Cox discounted services
- Medical, Dental, and Vision Benefits first day!
- Casual, yet energetic and engaging work environment
- Retirement Benefits including 401(K) and Pension
- Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays
- Tuition Assistance provided
- Flexible work options including work from home program available in some Cox markets