Client Solutions Retention Representative (Cox Business)

Cox Business is seeking a Client Solutions Retention Representative to keep small-to-medium business customers happy, loyal, and thriving by reducing controllable churn, solving problems, and uncovering upsell opportunities. The ideal candidate has a knack for solving problems, is an empathetic listener, and has relevant experience in sales or revenue generation.

Requirements

• Minimum 5+ years of relevant experience
• Proficiency with computers and common business software
• An associate degree or technical certification in a related discipline

Benefits

• Competitive salary and top-notch bonus/incentive plans
• Exceptional work-life balance, flexible time-off policies, and accommodating work schedules
• Comprehensive healthcare benefits, with multiple options for individuals and families
• Generous 401(k) retirement plans with company match
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance
• Professional development and continuing education opportunities
• Access to financial wellness/planning resources