Senior Manager, Dealer Services (Manheim Chicago)

The Senior Manager, Dealer Services leads a team of Dealer Services Coordinators to ensure smooth sales operations and administrative processes for Manheim customers and location operational groups. The position promotes products and services, works closely with General Sales Manager and Field Sales Team, and ensures customer expectations are met or exceeded.

Requirements

• Bachelor’s degree and 8 years’ experience in a related field (Sales/Relationship Management)
• 3 years of previous management/supervisory experience (leading medium to large teams)
• Excellent leadership and supervisory skills
• Strong customer service orientation
• Excellent communication (written and verbal) and interpersonal skills required
• Ability to work in a high performance, fast-paced team environment
• Solid computer skills, including ability to use Internet and MS Office effectively
• Ability to adapt to and work effectively within a constantly changing environment

Benefits

• Flexible vacation with pay
• Seven paid holidays throughout the calendar year
• Up to 160 hours of paid wellness annually for their own wellness or that of family members
• Bereavement leave
• Time off to vote
• Jury duty leave
• Volunteer time off
• Military leave
• Parental leave