Alarm Monitoring Advisor

We are looking for a Central Station Operator to join our growing team at our headquarters in Charlotte, NC. As a mission-driven company, we work to make every day safer for our community and our customers.

Requirements

• High school diploma, some college preferred
• Minimum 2 years customer service experience preferred
• Available to work flexible work schedule
• Thrive in a busy, fast-paced environment
• Excellent organizational and analytical skills
• Strong interpersonal and problem-solving skills with the ability to multi-task

Benefits

• Aggressive pay
• Career mobility
• Specialized, paid training
• Ongoing training
• Central Station Monitoring Certification
• Engaging and fun company culture
• Volunteer and community engagement opportunities
• Medical, dental, vision, short- & long-term disability and life insurance options
• Company paid holidays, floating holiday and paid time off (PTO)
• 401(k) plan with competitive company match
• Eligible for free monitored security system after 90 days
• Education assistance
• On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
• Birthday and Work Anniversary Rewards