Customer Retention Specialist at CPI Security, providing fantastic customer service, building value in the CPI brand, and retaining customers.
Requirements
- Upbeat personality and a fun, positive attitude
- 1-2 years previous customer retention experience
- Strong customer service and people skills
- Ability to consistently meet and exceed performance targets
- Coachability with a desire to grow professionally
- Ability to work a flexible schedule, including weekends
Benefits
- Annual Compensation $50,000 to $80,000
- Base hourly rate with tiered commission structure
- Training and quarterly bonus
- Higher shift pay for working nights and weekends
- Great medical, dental, vision, 401(k) with company matching
- Short- & long-term disability and life insurance options
- Company paid holidays, floating holiday, and PTO
- Free monitored security system after 90 days