Customer Retention Specialist
CPI SecurityCharlotte, North Carolina, United States
Posted December 4, 2025
50000 - 80000 USD year
Full Time
About the Company
No company description available.
Job Description
Customer Retention Specialist at CPI Security, providing fantastic customer service, building value in the CPI brand, and retaining customers.
Requirements
- Upbeat personality and a fun, positive attitude
- 1-2 years previous customer retention experience
- Strong customer service and people skills
- Ability to consistently meet and exceed performance targets
- Coachability with a desire to grow professionally
- Ability to work a flexible schedule, including weekends
Benefits
- Annual Compensation $50,000 to $80,000
- Base hourly rate with tiered commission structure
- Training and quarterly bonus
- Higher shift pay for working nights and weekends
- Great medical, dental, vision, 401(k) with company matching
- Short- & long-term disability and life insurance options
- Company paid holidays, floating holiday, and PTO
- Free monitored security system after 90 days