Sr Consultant – ITAM, CMDB & AIOps
CprimeHyderabad, Telangana, India
Posted February 17, 2026
Full Time
About the Company
Cprime is a global consulting firm that partners with organizations to help leaders see complexity with new clarity and rewire it into intelligent flow.
Job Description
Cprime is seeking a Sr Consultant – ITAM, CMDB & AIOps to lead client engagements and implement ServiceNow solutions that enhance operational visibility, automation, and incident response.
Requirements
- 4–8 years of hands-on ServiceNow implementation experience
- Proven expertise in ITAM, CMDB, Service Mapping, AIOps modules, and integration with third-party monitoring tools
- Ability to map complex business requirements into technical ServiceNow solutions
- Strong understanding of ITIL v4 / ITOM best practices and enterprise service modeling
- Proficiency in JavaScript, Glide API, Flow Designer, Business Rules, and Web Services (REST/SOAP)
- Experience integrating with monitoring, observability, and automation tools
- Excellent documentation, presentation, and stakeholder management skills
