Client Service Specialist - Documentation System
Crane SolutionsBangkok, Thailand
Posted February 20, 2026
Full Time
About the Company
Crane Solutions, headquartered in Houston, Texas, is a leading integrated logistics provider specializing in North American ground capacity across van, reefer, flatbed, over‑dimensional, and intermodal segments. The company also offers project management, visibility and communication solutions, and expedited high‑security services. Leveraging decades of industry experience and cutting‑edge technology, Crane Solutions delivers reliable capacity and real‑time visibility to create measurable value for its customers. Its culture is rooted in professional excellence, mutual trust, and social responsibility, distinguishing it as a trusted partner in the transportation and logistics sector.
Job Description
Responds to client inquiries, resolves issues with orders and delivery dates, and resolves client complaints.
Requirements
- Responds to orders, general client inquiries, invoice questions and client complaints.
- Resolves issues with orders, delivery dates or service.
- Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
