Client Service Specialist - Documentation System
Crane Worldwide LogisticsBangkok, Thailand
Posted February 20, 2026
Full Time
About the Company
Crane Worldwide Logistics is a family‑run, privately owned firm that delivers integrated logistics, supply‑chain, and trade‑advisory services worldwide. Leveraging in‑house technology and a flat organizational structure, the company offers real‑time visibility and rapid decision‑making across air, ocean, rail, and trucking, including specialized services such as battery logistics, customs brokerage, and cargo insurance. Its global footprint is built on long‑term partnerships and organic growth, enabling strategic investment where clients need support. The organization’s culture emphasizes a can‑do attitude, community impact through Crane Cares, and a commitment to excellence that distinguishes it in an ever‑changing market.
Job Description
Responds to client inquiries, resolves issues with orders, and resolves client complaints.
Requirements
- Responds to orders, general client inquiries, invoice questions and client complaints.
- Resolves issues with orders, delivery dates or service.
- Resolves client complaints and determines the cause of the problem.
