Regional Account Manager
Crane Worldwide LogisticsGuadalajara, Jalisco, Mexico • Mexico City, Mexico City, Mexico • Nuevo León, Mexico
Posted October 20, 2025
Full Time
About the Company
Crane Worldwide Logistics is a family‑run, privately owned firm that delivers integrated logistics, supply‑chain, and trade‑advisory services worldwide. Leveraging in‑house technology and a flat organizational structure, the company offers real‑time visibility and rapid decision‑making across air, ocean, rail, and trucking, including specialized services such as battery logistics, customs brokerage, and cargo insurance. Its global footprint is built on long‑term partnerships and organic growth, enabling strategic investment where clients need support. The organization’s culture emphasizes a can‑do attitude, community impact through Crane Cares, and a commitment to excellence that distinguishes it in an ever‑changing market.
Job Description
Regional Account Manager responsible for managing overall business relationships, account mapping, and business unit breakdown. Drives collaborative efforts internally and externally to support and share best practices. Travel may be required to visit clients across MX.
Requirements
- Client Facing Role that manages the overall business relationship
- Account mapping, business unit breakdown (touchpoints to align regional/global team)
- Run QBRs & ensure they are properly prepared for
- Performance management (responsible/accountable)
- Market Analysis / Industry Awareness
- Value add Programs Process Improvements
- Tender Management Technology Solutions
- Impact & coverage analysis -> identify service or opportunity gaps
- Penetrate organizational structure and develop relationship beyond main points of contact
- Maintain rates and assess yields monthly
- Monitor account for timely payments and assist with collections on past due invoices
- Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global network
- Travel to visit accounts/account sites and Crane Worldwide offices to review procedures and maintain customer information/satisfaction
- Ensure all company policies and regulatory requirements are adhered to
- Identify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resources
- Create a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contribution
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
