IT Application Support Specialist (m/w/d)

We are CREALOGIX, a leading provider of digital banking and financial technology solutions. In this position, you will be the central contact person for our external customers in the 1st- and 2nd-Level-Support and actively develop the further development of our support processes.

Requirements

• Completed studies in Business Informatics, Business Administration with IT focus, or an IT-related training
• Professional experience in IT support or application environment
• Experience with web and portal solutions, as well as good technical understanding for digital applications
• Knowledge of JSON and XML, and ideally experience in analyzing log files and simple SQL select queries
• Practice in direct customer contact, ideally in the banking environment or in a regulated field

Benefits

• 30 days of vacation entitlement
• Possibility of unpaid vacation
• Guaranteed special leave on New Year's Eve
• Further training and development opportunities
• TicketPlusCard with monthly credit
• Occupational pension provision (20% employer contribution to direct insurance)
• Employer-funded support fund
• Job Bike Leasing
• Group accident insurance
• Location-specific team events
• Corporate Benefits (employee discounts)