We're a B2B SaaS technology platform that helps global marketing teams make smarter creative decisions through data. We're looking for a Client Success Manager to join our team in London.
Requirements
- 4+ years of experience in an enterprise customer success / account management role
- Previous experience working in or with marketing, branding or advertising teams
- Previous experience at a SaaS company
- Previous experience at a start-up
- Data-driven problem solver
- Strong communicator and especially confident presenter with executive audiences
- Highly adaptable, detail-oriented, and resilient in high-pressure environments
- Strategic thinker who works both independently and collaboratively
- Exceptional at managing complex projects in a cross-functional setting
- Proficient Google Sheets/Excel and analytics tools
Benefits
- Fully paid medical, dental, and vision (US) and Private medical insurance (UK)
- Generous time off + bank holidays
- Education budget to be used for individual learning experiences or grouped with your team for joint learning
- Annual subscription to Calm and Headspace for your mental wellbeing
- Monthly coaching to talk to a trained professional about career goals, relationships, and personal development
- Stock options
- 3-month full pay parenting leave for all employees who have been with the company for one (1) year
- Employee contributions to a 401(k) once they have completed their eligibility period