Credence has an immediate need for a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches.
Requirements
- Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive.
- Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, and developers.
- Providing insight and expertise into the ServiceNow platform capabilities and roadmap.
- Experience as a Business Architect for development and implementation projects
- Experience performing ServiceNow analysis, architecture, and application development or similar responsibility.
- Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc.
- Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications.
- Provide presentation to senior stakeholders on the solution approaches and roadmaps.
- Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes.
- Requirements elicitation, design, development, testing, training, and implementation support
- Managing the ServiceNow solution design, development, testing, and go-live support.
- Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.
- Working with project resources to define sustainment governance and processes as part of operational transition.
- Working with technical subject matter experts (SMEs) to identify and refine data requirements.
- Provide guidance to convert requirements into design and migration steps.
- Working with customer SME’s and senior leadership to ensure systems requirements are met.
- Fosters a customer-focused environment.
- Communicates effectively through presentations to a wide variety of audiences at all organizational levels.
- Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results.
- Displays and lives collaborative leadership by inviting varied perspectives to discussions.
- Good problem solver and out of the box thinker.
- Familiarity with systems integration utilizing web services and other web-based technologies.
- Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production.
- Proficient in JavaScript, HTML, CSS, XML
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
