Debt Collection Agent -Remote
Credit Control, LLC.Tampa, Florida, United States
Posted May 18, 2026
Full Time
About the Company
Credit Control, LLC is a nationally licensed receivables management firm founded in 1989, headquartered in St. Louis with 500+ employees nationwide. They specialize in end‑to‑end revenue‑cycle and account delinquency solutions, including accounts receivable management, debt collection, and post‑charge‑off collections for healthcare and other industries. The company differentiates itself through ISO‑27001, SOC 2 Type 2, and PCI‑DSS Level 2 security certifications, a customer‑centric culture, and proven recovery results that have earned multiple "Best Places to Work" awards. Credit Control offers a collaborative, employee‑friendly environment that attracts top talent while delivering superior, technology‑driven recovery outcomes for clients.
Job Description
We are hiring experienced debt collection agents to work from home in a remote position. The successful candidate will handle inbound and outbound calls, negotiate outstanding debts, and adhere to local, state, and federal laws governing the debt collection industry.
Requirements
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
- Basic math and computer literacy skills
- Professionalism and the ability to build rapport with consumers
Benefits
- Medical Insurance (United Healthcare)
- Dental Coverage (United Healthcare)
- Vision Plan (United Healthcare)
- Matched 401K Retirement Plans (Voya)
- Voluntary Life Short Term/Long Term Disability Coverage
- Paid Vacation
- Personal, Bereavement, and Holidays
- Referral program
- Daily Pay / PNC EarnedIt
- Employee Discount Life Mart
- Professional Development Grant Program
- Employee Assistance Program