Member Relationship Specialist
Credit Union of TexasAllen, Texas, United States
Posted August 6, 2025
Full Time
About the Company
Credit Union of Texas (CUTX) is a member‑owned financial institution dedicated to providing a broad range of banking and credit services tailored to the needs of Texas residents. The organization prioritizes personalized service, competitive rates, and innovative financial solutions to help members achieve their personal and business goals. CUTX differentiates itself through a culture of empowerment, where employees are encouraged to proactively support members and anticipate their evolving financial needs. By fostering genuine relationships and a commitment to exceptional customer care, CUTX consistently delivers a positive, trustworthy experience that sets it apart in the credit union industry.
Job Description
The Member Relationship Specialist will assist new and potential members in identifying membership and lending needs and delivering solutions to their financial needs. The role involves providing outstanding service, uncovering member needs, and meeting or exceeding sales and service goals.
Requirements
- High school diploma or general education degree (GED)
- Minimum 1-2 years or more of similar or related experience
- Goal-oriented
- Service-oriented
- Problem solving competence with a strong attention to detail
- Self-motivated to meet required sales goals
- Strong listening skills
- Strong written and verbal communication skills
- Ability to multitask, prioritize, and adapt to a consistently changing environment
- TEAM player and ability to work well in a group setting
