Retention Specialist Bilingual (Spanish/English)
CreditAssociatesPlano, Texas, United States
Posted September 30, 2025
65000 - 80000 USD year
Full Time
About the Company
CreditAssociates is a leading debt resolution firm with over 15 years of experience, helping clients escape credit card debt in as little as 12-36 months. Our team of expert consultants and negotiators offers comprehensive debt relief services, including settlements and bankruptcy alternatives, ensuring financial freedom for thousands of satisfied clients. Accredited by AADR, IAPDA, and Consumer Affairs, CreditAssociates is trusted with an Excellent rating on Trustpilot.
Job Description
CreditAssociates, a leading financial services company, is seeking motivated and career-minded individuals for a Retention Specialist role. The role focuses on client success and requires helping clients resolve their debt to achieve a debt-free life. Candidates should be proactive, independent, and adept at problem-solving. The position offers a unique opportunity to grow within a dynamic and positive company culture.
Requirements
- Bilingual (English/Spanish)
- 1+ year of account management, retention or sales experience
- Proficiency with Microsoft Office Suite
- Basic computer operations skills
- Experience with Salesforce and Vonage is a plus
Benefits
- Medical
- Dental
- Vision
- 401k plan
- Generous Paid Time Off
- Competitive salary
- Company paid Life Insurance
- Flexible schedule
- Positive work-life balance
