Customer Service Case Manager (Fintech)
CreditorWatchSydney, New South Wales, Australia
Posted February 17, 2026
Full Time
About the Company
CreditorWatch is a leading Australian data and technology company providing businesses with access to unique data and innovative products.
Job Description
Customer Service Case Manager (Fintech) role at CreditorWatch, a leading Australian data and technology company, supporting thousands of customers with inbound enquiries, outbound activities, and commercial disputes.
Requirements
- 2+ years of experience as a Customer Service Agent
- Strong problem solving, dispute handling, time management, and written and verbal communication
- Ability to work on ad-hoc projects to deliver meaningful improvements
Benefits
- Fitness First Platinum gym membership
- Barista-made coffee, breakfast, snacks, lunches and drinks
- Additional day off each month
- Monthly in-house massages
- Performance-based bonuses
- Access to Employee Share Scheme
- Free legal services
- Fun activities and team building
