Operations Manager
Crescent Hotels & ResortsScottsdale, Arizona, United States
Posted April 10, 2026
Full Time
About the Company
Crescent Hotels & Resorts is a leading third‑party hotel and resort management firm specializing in upper‑upscale, full‑service, and luxury properties across the United States and Canada. The company manages a portfolio that includes lifestyle assets and flagship hotels within premier brands such as Marriott, Hilton, and Hyatt, delivering operational excellence, profitability, and superior guest experiences through a hands‑on, experience‑driven approach. Crescent differentiates itself by treating people as its most valuable asset, fostering an entrepreneurial culture that empowers associates and leaders to collaborate toward shared goals of exceptional service and a high‑quality work environment. With a strong emphasis on customer service and associate satisfaction, Crescent consistently ranks among the industry’s top third‑party hotel management providers, positioning itself as an employer of choice in hospitality.
Job Description
Supervise daily operations of the Front Desk and Food and Beverage to maximize revenues and profits while attaining optimal guest satisfaction.
Requirements
- Interview, hire, train, and recommend performance evaluations
- Respond to guest's special requests and needs
- Implement company programs and supervise daily operations
- Supervise Guest Service Agents, Host, Bartenders, Cooks, and breakfast attendants