The Crescent Quality Assurance Supervisor is responsible for ensuring Production / Operational processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards in an environment adhering to Federal Aviation Administration / DCMA / AS9120-compliance.
Requirements
- Read and understand the Crescent Safety Playbook – Doing It Safe.
- Ensure Safe and well-maintained Work Environment and conditions throughout all work spaces, facility and surrounding areas.
- Actively participate in Safety Committee activities and initiatives and champion and engage all staff and employees in cultivating and promoting a Safety-First Culture.
- Support auditing compliance to Crescent QMS to ensure Quality Programs and Systems are intact and meet Regulatory and Customer requirements.
- Make sure daily and quarterly audit programs are aligned with risk-based analysis.
- Support Quality Exception Management/Quality Nonconformance processes and activity.
- Assure nonconforming parts are contained and do not ship (unless otherwise requested by customer quality/engineering personnel).
- Support all applicable internal & external (third party, customer and Regulatory) Quality audits and visits.
- Measure, monitor and report Quality KPIs (Process Accuracy).
- Participate as an active member of Project Start Up Teams to ensure Quality considerations and Design Quality have been implemented prior to new project start.
- Report site nonconformances and lead quality nonconformity investigations as necessary.
- Gather or delegate collection of escapes information.
- Support site nonconformance investigation and CAPA activity for operations activity as requested.
- Take an active role in leading CAPA investigations for Quality department processes.
- Manage Departmental staff and monitor data and productivity of staff, improving team’s efficiency and effectiveness.
- Support Lean Manufacturing and 5S activities driving Quality CI initiatives.
- Manage scale calibration program, assuring compliance with measurement device procedures and regulations.
- Supervise containment and scrapping of hardware and shipping of scrap to customer-assigned scrapping providers.
- Help proliferate quality throughout the Parts Fulfillment business.
- Support Cross Functional Teams to manage and prioritize Quality staffing assignments to ensure auditing and other quality activity is thorough but not intrusive to On-time Delivery or Productivity needs.
- Support and review material and workflow processes to ensure Design Quality and maximize production efficiencies.
- Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood policies and procedures.
- Identify, drive and support Continuous Improvement (CI) efforts.
- Participate in Crescent talent selection, talent development and recognition processes.
- Train and monitor staff as required and perform fair and accurate performance evaluations.
- Recognize and develop Logistics Quality People so all can meet their greatest potential while proactively addressing areas of conflict and underperformance.
- Promote a Work Environment where Crescent People are valued and can safely communicate, grow and develop.
- Lead Ensure processes, programs and controls are intact and executed against to deliver top quality service to all Crescent customers.
- Safeguard site Process Accuracy KPI and FTY KPI to meet established targets.
- Improve organizational efficiency and reduce system/process wastes.
- Conceive / Implement LEAN ideas through Plan-Do-Learn-Do Better (Plan-Do-Check-Act) cycle.
- Monitor variable expenditures on Quality programs to ensure services and pricing needs are met and maximized.
Benefits
- Paid time off
- Health insurance
- Retirement plan
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance
